Project Manager, PMP, Banking Technology and Operations
nadia.khalil@example.com · (303) 555-0119 · Denver
Professional Summary
PMP-certified project manager with five years leading technology and branch operations projects at a 14-branch credit union, after four years as a business analyst in insurance. Run projects from business case to handover, with budgets up to $1.8 million and teams of 6 to 20 across IT, operations, compliance and vendors. Comfortable with both plan-driven and agile delivery. Seeking a senior project manager role at a bank.
Work Experience
Project Manager, Front Range Community Credit Union Apr 2021 – Present
- Lead 4 to 6 projects at a time, with budgets from $150,000 to $1.8 million, from business case through launch and handover.
- Delivered the move to a new online and mobile banking platform for 96,000 members on the planned date and 3 percent under its $1.8 million budget.
- Ran the rollout of cash recyclers to 14 branches in 7 months, cutting end-of-day teller balancing by 35 minutes per branch.
- Keep a risk and issue log and send a weekly status report to a steering committee of 5 vice presidents.
- Coach 3 business analysts and a project coordinator on scope, schedule and change control.
Business Analyst, Aspen Mutual Insurance Jun 2017 – Mar 2021
- Wrote requirements and test scripts for 9 claims system releases, working with 2 vendor development teams.
Certifications
Project Management Professional (PMP), Project Management Institute (2024)
Certified ScrumMaster (CSM), Scrum Alliance (2023)
Skills
Project planning and scheduling · Budget tracking and forecasting · Risk and issue management · Change control · Vendor management · Steering committee reporting · Microsoft Project and Smartsheet · Jira
